Print Story A Day in the Life
Working life
By ReallyEvilCanine (Thu Nov 13, 2008 at 03:42:47 AM EST) A Day in the Life, WTF, surveys, whisk(e)y, fuckwits, pie (all tags)

I just got a Superior Service Selection notification. Some customer filled out the damned survey and offered high praise. He even wrote a glowing comment. I looked up the ticket number and saw it was something I not only didn't spend five minutes on, the guy found the problem himself (though using my guidance). It was a simple thing, easy to overlook.

So why am I pissed off about this?

Poll: whisk(e)y peating levels
x-posted to da brog.

(14 comments, 330 words in story) Full Story