Exceptional
I just got a Superior Service Selection notification. Some customer filled out the damned survey and offered high praise. He even wrote a glowing comment. I looked up the ticket number and saw it was something I not only didn't spend five minutes on, the guy found the problem himself (though using my guidance). It was a simple thing, easy to overlook.
So why am I pissed off about this?
Poll: whisk(e)y peating levels
x-posted to da brog.
(14 comments, 330 words in story)
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A Day in the Life
