Print Story Telephone banking
By BadDoggie (Wed Mar 26, 2014 at 09:25:15 AM EST) banking, Citiwank (all tags)
"Citibank services, this is Joan, how may I help you?"

At least I'd been transferred to a native English speaker, even if it was one with a shrill, Minnesotan twang.

"Um, Joan? What's with this fifteen-buck monthly service fee on my statement?"

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