Print Story Toddler Talk - New Job (sort of) - Washer Borked
By duxup (Thu Apr 28, 2011 at 05:25:13 PM EST) (all tags)
 Title says it.  Also photos of adorable toddler inside.

 Toddler Talk

A lot of parents talk about how it gets exciting when their children start showing some personality. Many note it as early as 3 or 6 months old. I don’t think I’ve seen much personality until recently. Certainly he has had some preferences and such but I think of a lot of those as just stimulus, reaction. Personality is more about choices and etc.

The little guy has things he likes and chooses to do on his own and etc.

He is getting much faster when it comes to words. He can repeat many words we use in that pre two year old mumble. Still mommy and daddy can understand it even if “flower” (his most recent favorite word) sounds more like “rower”.

He likes to crawl between two chairs we have in the living room. A little lap desk thing usually sits on both chair’s arm rests sort of making a little cave he can hide in. He puts his favorite spotted blanket, and toys in there.

He is still highly attracted to paper.. When he gets paper he eventually gets to tearing bits of it up. When he gets a hold of a smaller piece he quickly trots over to the island in the kitchen and demands someone open the door (it is secured with a baby lock) under the sink so he can throw the piece of paper away in the garbage. He closes the door and then goes back to whatever he was doing... often going to retrieve another small piece of paper to throw away. He never throws away more than one at a time.

He now demonstrates understanding of what we say a great deal more now. He also is more compliant with verbal commands. If he is playing with his food I can say “eat that” and he actually does it. Telling him no and other commands are fairly effective even if they need repeating. It is cute (I’m sure it won’t be later) how you can tell when he is testing Mommy or Daddy and doing something he is pretty sure he should not do. He will look at you and very slowly proceed if it is something he knows he shouldn’t do it. It is still more adorable than maddening.

We even get our occasional fit thrown. That can even be cute if only because you can distract him pretty quick.

Since it has warmed up we’ve been going outside for walks. He took stroller rides in the fall but these are really his first trips outside where he seems interested and of course can walk. He does a good job of sticking to the sidewalk, if only because he seems a bit nervous or maybe just overwhelmed. He always is on the look out for “woof! woof!”.

We have a small stool that he can climb and stand on that overlooks the pond next door and the street. He often looks out and looks for the neighborhood dogs noting “woof! woof!”.

Biting has trailed off, still occurs sometimes but much more rare and he quickly switches to kisses when prompted. It just happens when he gets super excited. Never out of anger or anything.

We’ve had success lowering the amount of yelling and babyish whining. Not that he does that much at all, but we wanted to provide him better alternatives to those actions. We’ve managed to get him to “ask” mommy or daddy for help by saying our names and occasionally he manages the “help” baby sign. He is picking it up and everyone is happier.

New Jobishness

I’ve worked at the same company since November 1999. We bought another company once and were acquired twice. Once by an evil POS company, later by their main rival who thankfully just chopped out management above X level and at the very least are more competent than the previous company (not hard to do) but hey no layoffs and the company makes money regularly.

Anyway the short description is I do tech support for some high end fancy networking equipment. Over the years the old ass equipment has been phased out, evolved, and new equipment added to what we support. I work with good people for the most part. Still I’ve been burnt out lately and it isn’t just the usual need some time off burnout. Still doing my job well, just not feeling great getting tired of some of the technology. I’m highly motivated, but highly motivated to do something else.

Then there was an announcement a few weeks ago, they are looking for experienced techs to come online to help with some support on some other products I don’t usually work on.

Backstory: We bought another company a while ago. That company makes good products but doesn’t have a history of great support. Good smart techs, overworked, previous company heads just worked them to the ground treated support like garbage.

A VP told a story about how at his first meeting with the acquired company support folks the first question was “Can we buy new batteries for the pagers?” Up, still using pagers and ALL purchases had to be approved by the CEO and he didn’t approve anything. Any requests from support was deemed whining and not doing your job. They were beat to a pulp.

Anyway new company values support, needs MANY more techs ASAP, needs to change some cultural things in terms of how they support customers since the treat everyone like garbage rolled down hill even as far as customers.

So they look to our team like they did when we were first acquired for some help in leading the way on how to support customers. The team I work in has a reputation for getting the support done but also knowing how to deal with customers and making them happy (relatively of course). We know things like don’t ignore them for ages as the customer sends in requests for updates … and maybe answer the damn phone once in blue moon. Also that dude who buys so much equipment it makes up nearly 10% of your sales, answer his damn calls already.

Anyway the new job would involve dumping my old supported products and focusing on the other company’s products (well same company now but different product line). A small team of us and one manager would switch ASAP and be our own team.

I jumped at the chance and I’m in as of next Monday. I feel a bit lucky to have been chosen, they got more volunteers than they expected. I really look forward to dumping the other product lines. They’re not bad products, but all the old issues wear on you from time to time. This is like a new job, just in the same company with some of the same dudes. Lots of comfortable stuff, but still new enough. Feels fresh like a clean load of laundry.

The new stuff I’m working on isn’t really “new” but just new to me in terms of active support. The great thing is that these products are very common. In other words this is a technology background that would translate well into other jobs. The other tech I worked on... not so much, not a dead end but fairly specific. Also, I grock the new stuff way more than the more … engineer randomish stuff. You couldn't’t ever google something on the old products except to find a WTF DOES THIS THING DOO!?!?! The other stuff, you can google it, lots of people grock it, there is training in a fashion other than an engineer explaining it in a bass backward way. It is also a proven tech.

I’m excited.


Our washer died, or is dying. Repair man says the repair would not be worth it. Looking up washers on consumer reports and user reviews is not encouraging. I feel like this is my recent toaster shopping venture.... nobody makes good stuff anymore. Jerks.

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Toddler Talk - New Job (sort of) - Washer Borked | 5 comments (5 topical, 0 hidden)
Last time I looked at new washers ... by lm (4.00 / 1) #1 Thu Apr 28, 2011 at 05:38:03 PM EST
... the consensus was to wait a few years because all the current models were either crap or hideously expensive.

That would have been 2006 or 2007, I think. I take it that things haven't improved since.

There is no more degenerate kind of state than that in which the richest are supposed to be the best.
Cicero, The Republic
Yup by duxup (2.00 / 0) #2 Thu Apr 28, 2011 at 05:52:43 PM EST
My guess is the appliance makers realized making quality doesn't bring back customers as much as making flaky products. 
[ Parent ]
There's something to that by lm (4.00 / 1) #3 Thu Apr 28, 2011 at 06:22:55 PM EST
... appliances tend to sell as a function of price. And, with various brands being licensed to multiple factories, it's hard to tell just where a particular appliance is made.

But in the case of washing machines, I think something slightly different is going on. The pressure to provide 'high efficiency' units has led to product that is unsatisfactory because the technology isn't quite there yet.

There is no more degenerate kind of state than that in which the richest are supposed to be the best.
Cicero, The Republic
[ Parent ]
I've heard good things about LG by tuscoops (4.00 / 1) #4 Thu Apr 28, 2011 at 07:59:17 PM EST
Such as this model, which is apparently Best Buy's most popular (so I've heard from sources). It washes clothes in 15 minutes, unless they are extra, super dirty, but everyday stains are removed in 15 minutes. Plus, it's about $7/year to operate. I think they run specials on this on occasion, however, so you might want to wait until it's on sale.

[ Parent ]
Congrats on the new job by georgeha (4.00 / 2) #5 Fri Apr 29, 2011 at 09:31:51 AM EST

Toddler Talk - New Job (sort of) - Washer Borked | 5 comments (5 topical, 0 hidden)