It should be a 17. Normally I'd make it a Root Cause: 13-Unsupported/Third Party but since I need to up my defect stats it's going down as a Root Cause: 1-Defect. We have a defect ticket for it which is closed since it's not our defect, but that's one less stat to worry about.
I still have to fill out my semi-annual self-evaluation. It's the 29th and Vera's screaming for it. Unfortunately I had to change all my passwords and couldn't get into our self-eval app last week. The site on which it's done is currently down for planned maintenance. This matters not to Vera. There's no point to filling it out; whatever I write is ignored, whatever I've done is forgotten, and on a scale of 1-5 I'll inevitably be given 3s across the board, so why bother?
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