Oktoberfest tourists

Hooray! The Italians are gone!   3 votes - 60 %
Hooray! The Israelis still don't visit!   2 votes - 40 %
Hooray! The Russians still don't visit!   1 vote - 20 %
Why are there still drunk Aussies here?   3 votes - 60 %
Has anyone seen my wife?   2 votes - 40 %
5 Total Votes
Indeed. by Breaker (2.00 / 0) #1 Wed Oct 06, 2010 at 08:37:53 AM EST
We're just the people that work with this every day, every week, every month, every year.

We do installs from tiny open networks to huge locked down networks, and we test across these OS's.

Of course your internal IT department is going to know a lot more about architecting and implementation our system than we do...

Man I wish we had a Root Cause 17 in oursupport issue tracker...

wait, you use MAX_PATH ? by sasquatchan (2.00 / 0) #2 Wed Oct 06, 2010 at 09:37:17 AM EST
and you are the unicode/i18n guru at your company ?

Hells no! by ReallyEvilCanine (2.00 / 0) #3 Wed Oct 06, 2010 at 10:36:57 AM EST
The path referred to is a string variable in a couple of config files which basically say "here's where the user data files are". The length is restricted to 256 chars because <long meh story>. It's ASCII-only because it has to be AIX-readable, too. Everything has to work cross-platform.

the internet: amplifier of stupidity -- discordia

[ Parent ]
Path names by jayhawk88 (4.00 / 1) #4 Wed Oct 06, 2010 at 11:09:04 AM EST
What the hell is it with people? Here's how it goes with at least one dept we have:

S:\PrevMed\Department\Smoking Cessation Project\Smoking Cessation Project '10\Smoking Cessation Project '10 Module 1 - Smoking Cessation and It's Effects on UFO's\June '10 Edit of Module 1 - Smoking Cessation and it's Effects on UFO's - for the presentation at that one Hilton out by the airport - you know the one with the bar with $2 wells at happy hour where we met that cute guy\Module 1 - Smoking Cessation Image Files\Here is the actual file we want.PPT.

And then they freak out when we tell them we can't copy all the info from a Novell to Windows file share because Windows is choking on the path name. "But it's so well organized!"

Just like that by ReallyEvilCanine (2.00 / 0) #5 Wed Oct 06, 2010 at 11:48:49 AM EST
Except this is a server and they should just write a list like, I don't know, fucking admins:
except they don't need subdirectories. With the number of files they add daily it'd take 143 years to half-fill a single Windows directory (the halfway point is where performance starts taking a hit). But NetApp can't even handle 100,000 files in a single directory.

the internet: amplifier of stupidity -- discordia

[ Parent ]
Performance taking a hit by hulver (2.00 / 0) #6 Wed Oct 06, 2010 at 11:50:47 AM EST
As long as you're not stupid, and try and look at it in Windows Explorer. In which case good luck if there are more than 10000 files in there.
Cheese is not a hat. - clock
[ Parent ]
choking on the path name by sasquatchan (2.00 / 0) #7 Wed Oct 06, 2010 at 12:17:32 PM EST
is due to, as I prodded REC for, if you're using ASCII (ie no #def unicode), that's your own damn fault.

Should be using the wide/unicode version of things.

(Even then, netapp isn't great for things like this, given their unique UNC naming conventions.. Man, I gave that up some 5 years ago, yet the pain still remains)

[ Parent ]
obviously by clover kicker (2.00 / 0) #8 Wed Oct 06, 2010 at 12:19:25 PM EST
you should get rid of your Windows file shares.

(Novell bigot from way back)

[ Parent ]
So uh yeah by dev trash (2.00 / 0) #9 Wed Oct 06, 2010 at 10:06:07 PM EST
Can you get back to us on what it would take to uh yeah support NetApp?  We spent uh yeah a lot of money and we'd like uh yeah to keep it if at all possible.

We already told you by duxup (2.00 / 0) #10 Fri Oct 08, 2010 at 10:46:06 AM EST
My favorite is when I get an actual phone call, tell them X, then they call back nearly immediately and talk to me again and ask the same question thinking I am someone else.    Or better yet complain about the last guy...

If you don't like the answer keep asking I guess.