I just got a Superior Service Selection notification. Some customer filled out the damned survey and offered high praise. He even wrote a glowing comment. I looked up the ticket number and saw it was something I not only didn't spend five minutes on, the guy found the problem himself (though using my guidance). It was a simple thing, easy to overlook.
So why am I pissed off about this?
Poll: whisk(e)y peating levels
x-posted to da brog.
Thursday December 22nd
- To those that give (8 comments)
Thursday November 10th
- In Memoriam (9 comments)
Tuesday August 23rd
- Eight days (30 comments)
Saturday August 13th
- Thoughts on the riots (25 comments)
Monday August 1st
- On the way between there and here. (6 comments)
Wednesday July 6th
- So where was I? (12 comments)
Friday July 1st
- Automatic Asshole Correction (15 comments)
Sunday May 22nd
- We owe it to each other to tell stories. (10 comments)
Monday May 9th
- There was, once. (21 comments)
Wednesday April 27th
- Another good moment (10 comments)