It's been a veritable cavalcade of cunts, cocksuckers and incompetent crackheads, made worse by my having to be the Duty Monkey this morning.

Mini-me has been out all week on training, checking in only a couple times a day during breaks. One of his tickets came from some fuckwit who wanted to confirm that the full packages he loaded were indeed the full packages and proceeded to send in a list of every subdirectory in the installation, asking if this was all he needed. Paul confirmed. The customer came back asking the same thing, but this time about the patchset. Paul confirmed.

In my mailbox came an urgent request, CC:d to Paul's manager and mine, stating that the customer's called twice demanding to talk to Paul but unable to get through. The fuckwit switchboard neglected to check the availability chart and put the customer through. The fuckwit manager demanded I do something. Paul happened to be on-line at the moment and after telling him the fuckwit reasoning why we're expected to make calls to idiots, called the fuckwit... who was at home and for whom the call wasn't actually urgent.

Inside: prurient interest poll

x-posted to da brog.

Most people don't give time a lot of thought. If you log into an application and enter some data, you can look at your watch and that's the time you did it. It could be a lot more complicated than that inside the system architecture though, and I've become $MegaCorp's expert on the subject. I've had to write a couple documents and issue two edicts, one of which is basically translated as either, "Just give me any ticket that references time," or "Take any ticket about time and then take credit by getting me to resolve it for you playing Chinese Whispers."

Carla's supposedly at my seniority level. My mentoree Paul has been with us for about six weeks now and is considerably more competent than she. He proves this Every. Single. Fucking. Day.

Also inside, a glimmer of hope.

x-posted to da brog, sans poll.