Print Story A Day in the Life
Make Room! Make Room!

In comparison with the cost of our software licensing and support contracts, the cost of a the hardware is negligible, even with the most expensive OS running on it. In fact we could probably give away racks of 2U dual-Xeons with 16GB RAM and dual 300GB hot-swappable SCSI drives in order to push our applications. We could even throw in copies of Windows Enterprise Datacenter edition for those companies too cheap to outsource their operations where competent UNIX/Linux admins can be found.

Over the expected life of the hardware, the cost of the equipment is statistically 0 at a confidence level over 95% as compared to the costs of the software and people to make it work. Few idiots realise this -- not even our own. So perhaps I shouldn't have been as surprised to receive the following question:

x-posted to da brog.


(9 comments, 768 words in story) Full Story

Print Story I miss egrep - stuck in a Windows world
Software
By nlscb (Mon May 05, 2008 at 10:50:20 AM EST) Windows, UNIX, scripting, egrep, find (all tags)
I do a lot of scripting for data processing and presentation work.  I used to work in UNIX, primarily using SAS, perl, and various UNIX scripts in born shell.  I now work in a much more limited Windows environment.  I am having trouble getting used to the Window command prompt having a much more limited set of commands. 

(15 comments, 190 words in story) Full Story

Print Story Well isn't THAT interesting...
Technology
By BadDoggie (Sat Oct 06, 2007 at 04:32:39 AM EST) Microsoft, Windows, bullshit (all tags)
The Windows update site now requires that the "Automatic Services" and "Background Transfer" services not only be running but must be permanently switched on (i.e., set to Automatic). It's also impossible to avoid Genuine Disadvantage if you install fresh.

(11 comments, 302 words in story) Full Story

Print Story A Day in the Life
Working life
By ReallyEvilCanine (Wed May 02, 2007 at 04:52:07 AM EST) A Day in the Life, Windows, Citrix, pie (all tags)
Flinging Poo

ATTENTION MONKEY COLLEAGUE INFIDELS: When flinging poo, the idea is to throw it outside the cage at the fuckwits and gawkers and not -- repeat, not -- inside your cage, and under no circumstances at your fellow monkeys.

Yesterday was a national holiday (not celebrated, ironically, in its country of origin). Getting a day off only means there'll be that much more shit to deal with once I get back. This time was no exception. The only thing worse than a fuckwit is a clever admin, and $BigInsuranceCo has one.

x-posted to da brog, sans poll.


(1 comment, 993 words in story) Full Story

Print Story A Day in the Life
Error: An Error of Type "ERROR" Has Occurred

My knee hurts. Maybe it's the weather, maybe it's excessive strain, maybe I bashed it into something when I was ratted last Thursday. It's probably a combination of all of these.
My back hurts. Carrying oversized packing boxes home each night ain't helping. Nor is dismantling the humongous IKEA-style furniture
My brain hurts. I'm dealing with Microsoft error messages.

x-posted to da brog, sans poll.


(10 comments, 447 words in story) Full Story

Print Story A Day in the Life
Working life
By ReallyEvilCanine (Mon Dec 18, 2006 at 04:16:04 AM EST) A Day in the Life, cubicle, Windows, Office 2000, pie (all tags)
Redefining the OS

Tired from the flight back. Much stress. No time to tell long stories and no concentration to type them. BigHugeTelco made sure I wouldn't have to.

x-posted to da brog.


(2 comments, 187 words in story) Full Story

Print Story A Day in the Life
Working life
By ReallyEvilCanine (Fri Jun 16, 2006 at 03:07:43 AM EST) A Day in the Life, cubicle, Windows, Vista, IE7, steaming pile of beta, pie (all tags)
It's YOUR software. YOU make it work!

I took two tickets in May from a guy I'll call Eddie. One ticket complained that $OurBigApp didn't work with the newest version of a particular browser. The other complained that $OurBigApp didn't work in the newest version of a particular operating system.

We have the SPG (Supported Platforms Guide). It's explicit; if an operating system ain't listed, it ain't supported. If a particular version of an application ain't listed, it ain't supported. If it's beta, it definitely ain't supported.

Internet Explorer 7 and Vista are both beta.

x-posted to blogspot, sans poll.


(10 comments, 412 words in story) Full Story