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Working life
By ReallyEvilCanine (Tue Apr 10, 2007 at 04:51:23 AM EST) A Day in the Life, Unicode mess, backstabbing, WTF, pie (all tags)
Stop, Thief!

A few years ago there was a big row over tickets being reassigned to other monkeys rather than having the helping monkey be added as an assist. The Asia-Pacific region was the worst offender, constantly taking tickets from people who'd put a lot of work into them and reassigning them to their own monkeys, justifying the action because the customer called outside of the other regions' working hours. I thought it had been resolved.

I thought wrong.

x-posted to da brog.

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