If they were using a real database like Oracle I'd have an answer for him, but they insist on using
FoxBase Pro MSSQL.
This just in: $TinCanCarCorp, to whom I explained last month that if our "silent install" was to work would require changing a line in the INSTALL.INI file from silentInstall = FALSE to the totally unexpected and unintuitive silentInstall = TRUE. They're back with a new ticket this morning: "ini file for silent installation always the same" [verbatim].
And before I mange to post this, another ticket just showed up from $ScammyInsuranceCo who didn't like the answer I gave them yesterday about what the minimum JavaBean version for their environment is and so posted the same question again today. I'd complain but I'm too happy about filling my queue with easy shit I don't actually have to think about, giving me more time to consider what I'm cooking the family for dinner tonight. It's looking like chicken legs with veg in a marsala sauce over tagliatelle.
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