Print Story TRACKING RACE: We have a winner.
Diary
By nightflameblue (Wed Feb 24, 2010 at 02:41:13 PM EST) (all tags)
Drumroll please.

BONUS CONTENT: Zippylog Entertainment.



First to arrive: MacBook.

It's actually the third of the four packages on the schedule, but this is why Fedex r00lz and UPS dr00lz. Nine times out of ten UPS is a day later than scheduled, Fedex is almost always one day early. This time? Two days early.

Messing with it a bit in the darkness of the IT cave, it is glorious. Won't have my particular breed of software on it until tonight so I'm sorta stuck watching youtube or surfing and not much else, but the screen looks pretty incredible. I've heard you can either lurve or completely be repulsed by the huge, no button having, gesture enabled trackpad. I fall on the lurve side. Took about thirty seconds to edumacate myself on how it worked, then another minute before things started feeling natural. Two-finger right click is a nice default. Three finger swipe = forward + back is pretty cool. Pinch/unpinch zoom out/zoom in is cool, though feels backwards to me. Two finger scroll is nice.

Keyboard is not too different from the iMac keyboard I've been using since my Logitech crapped on me. Few different placemets due to size constraints, but not bad.

All computers suck, make no mistake. But this one sucks a little less than some. Like my work laptop I used to pull up the wireless key off my USB drive that then locked up hard instead of ejecting the USB drive. It's like the damn thing got all nervous about proximity to an Apple and just freaked out.

Still waiting on:

  • USB Hub.
  • Sleeve soft case.
  • Plastic surround case to protect the white scratchy surface itself while in use.

So, now that it's all packed back up to go home with me, it probably won't make it back to the office until I get my cases. That's OK. Gives me a couple days to get stuff loaded and set up the way I want.

A new laptop is something I haven't experienced in a long, LONG time. I've been taking Mrs. NFB's hand-me-downs for a few years now as part of our ongoing conservation plan. I'm not exactly sure how that works as she tends to just surf and email with the odd bit of financial work in excel thrown in, and I tend to beat the holy hell out of computers processing wise, but I also always have a decent desktop for that sort of thing. Laptops are secondary for me, so I don't care if it isn't the latest and greatest.

However, I have cared that as I get deeper and deeper into using Mac specific software on my desktop, I feel more and more that my home laptop is a mostly useless web-only machine. This negates that problem.

NEW TOYS! YAY!


The helldesk call log is a source of multiple laughs from time to time. It is also a source of tears, but that's only for those of us that have to work here. I'm sure you'll all find the humor in it.

Below is a small sampling:

Logged By: BB
Caller: HeadTrainer
Date: 2-18

Problem: Needs help with mail merge.

Solution: Walked her through it step by step according to the documentation that she had on hand. Completed the mail merge. Worked fine, and then emailed her the updated mail merge steps from office.microsoft.com. Saved the document in the custserv folder for future reference

If you detect some frustration in the solution, it may be because we have to hand-hold her through mail merge a minimum of three times a month. It's part of her job, and it scares the shit out of her every single time.

Logged By: Zippy
Caller: HeadTrainer
Date: 2-19

Problem: was getting some errors when trying to send a publisher file via email.

Solution: it was saying her font might not be read by all resipiants. told her she might have to change some of her crazy font types to Times New Roman. it said she had 5 errors and when i changed some of the font types it droped to 3 errors.

Here Zippy displays that he is almost capable of correctly logging a call, even though the caller themselves may be a little questionable. She spends massive quantities of time changing fonts between various presentations. Why? So she can have a new revision number with no other changes and have to reprint everything of course.

Logged By: Zippy
Caller: $plant_user
Date: 2-23

Problem: the desktop system in the $plant_area. They say they are not getting all the emails that they should.

Solution: looked and they are in the $name list but not on the Funhouse all $City list. $are1-01 $area2-01 will get them added to the list

This one is interesting because no one is in the Funhouse all $City list because, well, it doesn't exist. In any form.

Logged By: Zippy
Caller: $special_kid_upstairs
Date: 2-23

Problem: couldn't get her xcel spreadsheet maximized.

Solution: she had shrunk it down by draging the corner so i expanded it by draging the corner.

I got nothin'.

Logged By: Zippy
Caller: HeadTrainer
Date: 2-23

Problem: trying to make a questionare in Word work so they can just type in the answers. but it keeps adding lines at the end of the question.

Solution: clicked on word overlay and it worked.

*FACEPALM*

Logged By: Zippy
Caller: HeadTrainer
Date: 2-23

Problem: her my documents and recycle bin icon has changed and doesn't know how to get them back.

Solution: she changed the theme on her system. changed it to xp and the icons switched back.

I'd better stop there or there's gonna be multiple hussers going in for concussions.

< Life. Don't talk to me about life. | Well what the hell? >
TRACKING RACE: We have a winner. | 14 comments (14 topical, 0 hidden) | Trackback
have to reprint everything of course. by georgeha (2.00 / 0) #1 Wed Feb 24, 2010 at 02:47:51 PM EST
sounds like a win to me!


SETTLE DOWN YOU! by nightflameblue (2.00 / 0) #2 Wed Feb 24, 2010 at 02:56:49 PM EST
We're trying to cut back. Or so we claim.

[ Parent ]
paperless office! by StackyMcRacky (2.00 / 0) #3 Wed Feb 24, 2010 at 03:53:00 PM EST


[ Parent ]
My office mostly is. by wiredog (2.00 / 0) #4 Wed Feb 24, 2010 at 04:01:50 PM EST
We rarely print something out, and then only for govvies who hate computers.

Earth First!
(We can strip mine the rest later.)

[ Parent ]
Paperless office. by nightflameblue (2.00 / 0) #5 Wed Feb 24, 2010 at 04:04:30 PM EST
You know what happened when we went paperless? We stopped printing things at the origin, and instead put them into a big database. Then we put printers at EVERY possible desk on the floor so that everyone can print their copy, work from it, then throw it away when they're done. The next workstation prints another copy, works from it, then throws it away. And so on, and so on.

Paperless made us use about eight times as much paper as the old "print at origin" method did. But it looks good to the office dwellers because we don't store the paper anymore.



[ Parent ]
Every worker needs a pad computer by georgeha (2.00 / 0) #6 Wed Feb 24, 2010 at 04:11:39 PM EST
to carry around what they would have printed. What could go wrong?


[ Parent ]
Believe it or not by nightflameblue (2.00 / 0) #7 Wed Feb 24, 2010 at 04:34:06 PM EST
the boss actually suggested that.

Twice.

Back when tablet types cost 1200 and up.

Sometimes I think he's trolling upper management.



[ Parent ]
If you really want one by wumpus (2.00 / 0) #8 Wed Feb 24, 2010 at 05:28:52 PM EST
calculate the time each printer takes to print and claim that a user is waiting all that time. Then claim it as "wasted time" an ebook can save.

Wumpus

[ Parent ]
trolling upper management by dmg (2.00 / 0) #9 Wed Feb 24, 2010 at 07:17:40 PM EST
 Its a win-win scenario. Either it goes completely over their heads, in which case you got away with it,  OR (more often than not) they take you seriously, and think you are an 'ideas guy'...
--
dmg - HuSi's most dimwitted overprivileged user.
[ Parent ]
2003 or 2005, I can't recall which by lm (2.00 / 0) #11 Wed Feb 24, 2010 at 10:11:41 PM EST
IIRC, some issue of The Atlantic from last year claimed that one of those two years was the first year that the US consumed less office paper than the year before in modern history and every year since it has further declined.

There is no more degenerate kind of state than that in which the richest are supposed to be the best.
Cicero, The Republic
[ Parent ]
MacBook trackpad by ucblockhead (4.00 / 2) #10 Wed Feb 24, 2010 at 08:51:22 PM EST
It's made it near impossible to use any other trackpad.  I have become utterly dependent on it.
---
[ucblockhead is] useless and subhuman
That's already becoming a problem. by nightflameblue (2.00 / 0) #12 Wed Feb 24, 2010 at 10:39:33 PM EST
I couldn't understand why the work laptop didn't respond to the two-finger attempt to scroll.

[ Parent ]
And the two finger right click by darkbrown (2.00 / 0) #13 Thu Feb 25, 2010 at 05:47:30 AM EST


[ Parent ]
This. by barooo (2.00 / 0) #14 Thu Feb 25, 2010 at 11:00:01 AM EST
By god, this. 


man, i need a beefy taco now.
-gzt
[ Parent ]
TRACKING RACE: We have a winner. | 14 comments (14 topical, 0 hidden) | Trackback