Print Story What to do about the bunny.
Diary
By blixco (Wed Oct 15, 2008 at 03:28:01 PM EST) (all tags)
Some days are too stupid to mention.

These are those days.


On top of losing an IT team member and having to fire a developer, I totally found a bunny, but that only happened after my stupid goddamn day.  My sort-of-boss (which is a title of absolute respect) Sam and I were dealing with Journyx.  Journyx is a company that makes a piece of software so completely and utterly vile that I can't begin to imagine what the hell they were thinking.

Anyhow, Journyx is how we turn our minutes into dimes. It is time clock software that, ostensibly, runs on Linux. For the past squillion and a half years, since nineteen dickety two, we've run it on a desktop box running Debian Old As Old (older than etch). It has performed in fits and starts with the temerity of a 2 year old and the capability of a pygmy nuthatch. Recently we started having problems between it and a badly hacked connector that exports data to Quickbooks (itself a bag of hell so awful that I refuse to acknowledge it exists).  Mind you, this was all supported by journyx ie kosher.

Until recently.

A few months back Journyx started doing neat stuff like hey, some people had no hours even though they'd entered all their time properly (and in seven hundred different projects in fifteen minute increments). Some suddenly found their hours charged to bizarro-world projects (Lex Luther and His Cakes v2). Some users ceased to exist.  This is a problem, as you can imagine. Our book-keeper, who is my age but far far far more attractive in every way, had to enter everyone's time by hand into Quickbooks for two months in a row, and was threatening to kill everyone if the problem was not fixed, like, soon.

Journyx support, after veiwing logs and logs, sez "we ain't never seen no errors like this, son. Like this one what says 'missing opcode' since that means python is missing and hot damn it ain't, so it;s your server hardware is bad" and a bunch of other fictional nonsense that basically boiled down to: they'd never had a client as long as us, as patched as us, and as Linux as us. They blamed it on our hardware having errors, though the OS showed no signs of this. They insisted it was our hardware, which is totally stupid. So they wanted us to troubleshoot it by installing the same environment on new hardware.

Which is both impossible and proved nothing unless we also started with the same journyx version and patched over and over to the current rev, which they would not do. So fuck them, we installed a totally new OS on totally new hardware.

SO last night I started an install (on another desktop!) of RedHat 4ES update 7.  This morning I installed Journyx, then formatted and re-installed when it turned out I'd accidentally installed it slightly wrong and they had no un-install method.

Here's the deal: our old time keeping server was accessible from the outside world, with SSL. Journyx doesn't support apache2 (having been coded in 1998) so our old timekeeper was a Debian box running apache 1.33, a Debian box that had literally never been updated. In our DMZ. For those not entirely in the know, that's a bit like putting a "please don't steal too much gold" on your screen door.

We now have a totally updated obsolete OS, but journyx still won't have apache2 support for some unknown period of time. So I install RedHat4 without any Apache, and use journyx's built-in apache, which is 1.something and doesn't support SSL at all. Thus, our timekeeping server is inaccessible from outside our network.

This is change, and our users hate change almost as much as they hate Osama Bin Laden. I spent the morning propping up a server with an old OS, installing and configuring a POS app, importing all of our payroll data, getting it running, then waiting for it to fall over while many users emailed us with "I know you said our timekeeper isn't accessible from outside but I can't reach it from outside!" and "I know you said that our timekeeper is now http://journyx:8080 but I can't reach it from https://oldserver!"

Then I helped fire a guy, locked out some accounts, deleted some important shit, and left work.

I got home, and there was a chocolate brown bunny in the yard.  I got out of the car and it hopped up to me, sniffed my foot, and sat there munching grass, staring at me.

I went inside and got it a carrot.

It ate the carrot, and hopped off.

I think it will be named Harvey.

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What to do about the bunny. | 32 comments (32 topical, 0 hidden) | Trackback
What to do about bunny by notafurry (4.00 / 1) #1 Wed Oct 15, 2008 at 03:42:57 PM EST
Isn't it obvious? Hassenpfeffer.


Bunny is nice and all by blixco (2.00 / 0) #2 Wed Oct 15, 2008 at 04:11:24 PM EST
but he might have myxomytosis or rabies or something.

Plus my rabbit is best served ala moutard.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
OB Bugs Bunny by ObviousTroll (4.00 / 1) #13 Thu Oct 16, 2008 at 03:56:22 AM EST
Every day, the same old thing. Variety. I want something different. Fix me some hassenpfeffer, right away!


Is Mike keeping up with his riding?
[ Parent ]
i have a giant pile... by clock (4.00 / 1) #3 Wed Oct 15, 2008 at 04:30:49 PM EST
...of WTF?!?!? for you.  this whole thing.  what the fuck?


I agree with clock entirely --Kellnerin

indeed. by blixco (4.00 / 1) #15 Thu Oct 16, 2008 at 04:09:44 AM EST
But no midgets in red rooms yet, so I'm pretty sure I am still sane.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
that's a pretty low bar... by clock (4.00 / 1) #24 Thu Oct 16, 2008 at 04:20:52 AM EST
...but it's not much lower than mine.

that said, if people start talking backwards, run.


I agree with clock entirely --Kellnerin

[ Parent ]
You two just hurt my brain. by ObviousTroll (4.00 / 2) #26 Thu Oct 16, 2008 at 04:34:11 AM EST
I haven't thought about that show in decades.

And, yet, I immediately knew what you were talking about.


Is Mike keeping up with his riding?
[ Parent ]
This is horrible... by dark nowhere (4.00 / 1) #4 Wed Oct 15, 2008 at 05:49:35 PM EST
but every time I'm forced to consider a bunny, I always think of the scene in Doom where the space marine's put bunny is found decapitated with its head staked up.

After your description of a typical day in IT--someone quits, someone needs firing, some critically important app sucks more than a noun with two consecutive 'U's--the bunny picture is only reinforced. It's found alive, though, so that's a good omen I guess.

Chill out, snowflake.

Though disorienting by blixco (2.00 / 0) #16 Thu Oct 16, 2008 at 04:10:45 AM EST
to come home and find a bunny, it is better than coming home to a mandrill.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
Warning: Do not succumb to the bunny by Dr H0ffm4n (4.00 / 1) #5 Wed Oct 15, 2008 at 11:05:43 PM EST

A bunny.

Your skirting boards, chair legs and electrical cables will suffer badly.


Flipping heck by Breaker (4.00 / 2) #7 Wed Oct 15, 2008 at 11:40:28 PM EST
Was photo taken in the 80's?


[ Parent ]
The haircut? by Dr H0ffm4n (4.00 / 1) #8 Thu Oct 16, 2008 at 01:45:07 AM EST
Or the rug?

[ Parent ]
The bunny by Breaker (4.00 / 1) #9 Thu Oct 16, 2008 at 01:56:57 AM EST
Looks like half a can of hairspray on it!


[ Parent ]
hours of back combing? by Dr H0ffm4n (4.00 / 1) #10 Thu Oct 16, 2008 at 03:05:23 AM EST
Actually George is an Angora rabbit, famous for being made into jumpers. WPKAW and Minor Midget found him in our front yard.

[ Parent ]
Or had he been at the by Breaker (4.00 / 1) #12 Thu Oct 16, 2008 at 03:48:44 AM EST
electric cables again?


[ Parent ]
Eeeeep. by blixco (2.00 / 0) #17 Thu Oct 16, 2008 at 04:11:42 AM EST
The bunny I found is a short haired chocolate brown one.

It was someone's pet, and they wanted him back. So my table legs et al are safe. For now.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
Possibly helpful: by crux (4.00 / 1) #6 Wed Oct 15, 2008 at 11:10:28 PM EST
I've had good luck securing (somewhat) these sorts things with the help of stunnel.


Hrm. by blixco (2.00 / 0) #18 Thu Oct 16, 2008 at 04:12:43 AM EST
I'd have to burrow through my PIX, but I hate that thing with the fire of a million suns (running solaris 8) so maybe!

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
BUNNIES!! by littlestar (4.00 / 1) #11 Thu Oct 16, 2008 at 03:40:15 AM EST
I love my bunny. You're bunny sounds like a pet which has escaped/released. Harvey is, of course, a delightful bunny name, especially when they are the kind that hops on the ground.

The stupid work stuff sounds, well, really stupid, and highly annoying. I send you some zen to see you through it.

*twinkle*twinkle*


It was an escapee by blixco (2.00 / 0) #20 Thu Oct 16, 2008 at 04:14:37 AM EST
and a very cuddly yet soggy one at that (it rained today, which is nice for the drought but bad for the bunny). However, the people who own the bunny wanted it back. They found it (and me) in my driveway, where I was feeding it some sweet potato.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
How darling! by littlestar (4.00 / 1) #25 Thu Oct 16, 2008 at 04:31:35 AM EST
Sweet potato! I'll have to see if Tiptoe likes that, haven't tried that one yet. Currently his favourite food is parsley, which we have growing in abundance in our garden. Curly or Italian, parsley is for him. Nubby, our Degu, also loves parsley. I'll see what they both have to say about sweet potato.

I bet those people were pretty pleased to find their little soggy brown bunny being loved by you. Popsicle and I were certainly delighted by the story.

*twinkle*twinkle*


[ Parent ]
nubby was quite fond of sweet potato! by misslake (2.00 / 0) #29 Thu Oct 16, 2008 at 08:14:33 AM EST
back when he was bravo!

[ Parent ]
That bunny. . . by nightflameblue (4.00 / 1) #14 Thu Oct 16, 2008 at 04:01:12 AM EST
gotta be a pet. Either somebody's looking for it, or somebody's a major asshole for releasing a pet they no longer wanted.

I thought Funhouse had a lock on "I've never seen that before." Every software and hardware vendor we've ever had has uttered that phrase at some point. Maybe I've infected you through the intartubes?



It was an escapee. by blixco (2.00 / 0) #22 Thu Oct 16, 2008 at 04:16:19 AM EST
The bunny is home now.

And journyx is still awful, but at least it is working now.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
Cool. by nightflameblue (4.00 / 1) #23 Thu Oct 16, 2008 at 04:20:15 AM EST
Escapes happen. Glad the owners found it.

And kick that Journyx server just for me would you? I'll add an extra kick to our Optio server today for you.



[ Parent ]
Bunnies usually avoid my yard by kwsNI (2.00 / 0) #19 Thu Oct 16, 2008 at 04:14:30 AM EST
Or maybe it's our greyhound they avoid.

I was sort of terrified by blixco (2.00 / 0) #21 Thu Oct 16, 2008 at 04:15:35 AM EST
that it would find it's way to the back yard where our dogs sometimes are, but the owner found it before it could find a predator.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
I think I figured out the source of the problem by MohammedNiyalSayeed (4.00 / 1) #27 Thu Oct 16, 2008 at 06:21:18 AM EST

It appears, to the naked eye, and without any sort of research or investigation, that their company name is a hybrid of two seventies rock bands, Journey, and Styx. As you are probably at least nominally familiar with the repertoire of both groups, you probably also are aware of just how heinous any product that might result from the hybridization of the two. The rest, then, is left as an exercise for the reader.

Journyx, indeed!

Bostonrsh!


-
You can build the most elegant fountain in the world, but eventually a winged rat will be using it as a drinking bowl.
OMG by blixco (4.00 / 1) #28 Thu Oct 16, 2008 at 07:10:37 AM EST
That makes so much sense it is actually sort of alarming.

You should see the developers they send over to "solve" our problems, too.  Skinny white kids with long, straight hair and porn mustaches.

HOLY SHI

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"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
Too simple... by Zoomzoom (4.00 / 1) #30 Sun Oct 19, 2008 at 12:28:45 AM EST
... to be a solution, but I'll ask anyway.

Couldn't you just install apache2 on the box doing the SSL shizzle and have it reverse proxy to the old apache?



If I had two boxes, by blixco (2.00 / 0) #31 Sun Oct 19, 2008 at 01:30:26 PM EST
sort of. Yes, sort of.

I'm working on something very close to that.  They have to spawn their own process, and they do transaction logging based partly on requesting IP, so I need to bridge that transparently.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
In fact by blixco (4.00 / 1) #32 Tue Oct 21, 2008 at 06:00:24 PM EST
it's what I ended up doing, using a second box and a hell of a lot of firewall software.

---------------------------------
"You bring the weasel, I'll bring the whiskey." - kellnerin
[ Parent ]
What to do about the bunny. | 32 comments (32 topical, 0 hidden) | Trackback