- Do not buy Celeros products. Support is some guys in a room in California, 5 days a week (on weekends you get to talk to the guy via skype at his home, kids screaming in the background). Development is in Poland. Bonus: they are cheap, run on Debian. Fail: no console access, limited troubleshooting tools, no decent support, include "features" that are data destructive career-enders.
- If you need UNIX and Windows servers, use a UNIX that you can either code yourself (meaning, you're not a sys admin but more a developer) or buy a product that has support.
- If you're using both Windows and UNIX servers, you will want to avoid Symantec Backup Exec and go with a backup solution that actually does work.
- The bare minimum skills needed in your IT department at any given moment (24 hours a day, 7 days a week): storage guys (people who know storage to the lowest levels), management, networking folks (who can re-configure all of your networking devices on the fly), OS folks (if you're using a home-built OS, you need guys that can write the OS), tech support for the desktop users, an email and messaging administrator, an applications admin, and someone who can keep track of licensing.
- If all of #4 are the same guy, you are in big, big trouble.
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