Print Story Arsey Customer Syndrome
Ranting
By gpig (Wed Feb 08, 2006 at 01:39:37 AM EST) (all tags)
I have become the thing that I hate, this is fair enough and could have been predicted from the available evidence.


When I was a student I worked in a number of jobs where I had to deal with the general public. As most of you who do this will be aware, the general public are on the whole a bunch of arses. At the time, this got me wondering — why is this the case? I've never had the same volume of problems and arguments with my friends, or the people I work with.

And so I came to the conclusion that there is a certain mode of thought, let's call it 'Arsey Customer Mode', which people get into when they are dealing with shop-persons. Of course the thoughts of the customer are closed to us (at least, without some very expensive brain imaging equipment) so we can only observe it by its symptoms. So I will refer to this condition as 'Arsey Customer Syndrome'.

Symptoms include:

  • A rise in tone of voice, sometimes taking on a nasal quality
  • A hardening of facial expressions, perhaps tending towards the aggrieved or aggressive
  • Repetition
    • "I gave you a twenty"
    • "I'm sure I gave you a twenty"
    • "No, look mate, I defintely gave you a twenty"
  • An almost supernatural belief in one's own correctness
    • "I swear by Odin and mighty Thor that I gave you a twenty"

I'm not saying here that it's wrong to complain, just that it's wrong to be an arse while you're doing it.

Anyway, to fulfil the promise in the intro: this morning I found myself adopting the persona of the Arsey Customer over 11p in the price of a jug of milk.

Argh. If you have a (non-violent) cure for this syndrome, I would love to hear about it.

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Cure: by Idempotent (4.00 / 4) #1 Wed Feb 08, 2006 at 01:48:24 AM EST
Communism. Then noone is a customer.

I'm not too bad by nebbish (4.00 / 1) #2 Wed Feb 08, 2006 at 02:05:02 AM EST
I ocassionally get pissed off if I'm asking for something and not being understood, but only if I'm in a really bad mood anyway. Alan Partridge was quite funny about that once - "Bloody hell, how can you work in Curry's and not have a basic understanding of Latin?"

A mate of mine recently threw his potatoes all over the floor in Tescos and stormed out because he got pissed off queuing. He nearly killed himself in shame afterwards. In his defence he was on a bad comedown.

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It's political correctness gone mad!

Mitigating factors by gpig (4.00 / 2) #3 Wed Feb 08, 2006 at 02:07:47 AM EST
I was on my way to work, so sleep deprivation and sense-of-impending-doom applies.

Actually, that's still no excuse.
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(,   ,') -- eep

[ Parent ]
Having also by yicky yacky (4.00 / 3) #4 Wed Feb 08, 2006 at 02:30:25 AM EST

worked a number of jobs dealing with the general public, whilct simultaneously being aware of the behind-the-cenes aspect of a given business, I just want to say that, the vast majority of the time, the general public's suspicions are spot-on-the-money and their arseyness is usually justified. It's not their fault that you're the cannon-fodder they have to deal with.

Good day.


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Vacuity abhors a vacuum.
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