Print Story A Day in the Life
Working life
By ReallyEvilCanine (Mon Oct 23, 2006 at 08:42:04 AM EST) A Day in the Life, WTF, friends, buddies, fuckwits, pie (all tags)
Former Cow-Orkers

A lobotomy isn't a $MegaCorp exit requirement. I know this because on occasion I meet up with Johnny and sometimes Poopyhead comes along, too. We have fun and drink and Johnny tries to get me to leave $MegaCorp and come to whichever shop is his current employer. I inevitably trump him with the fact that I have incredible flexi-time which, he painfully admits, is something $CurrentJob does not believe in.

Johnny sent in a ticket last week which was simple enough; I guess he just forgot the mechanics or didn't know if they'd changed since version 4.0.b. I sent him a quick answer and he gave me 10s across the board. That survey will be ignored. Not only is Johnny a buddy, he's one of the original BadBoys, a group of us less-than-corporate types (including Johnny, Poopyhead and me) who did our best to make the place more tolerable. Managers remember him all too well.

Today I got hit with a question from another former cow-orker. I remember him being good at his work and that he even had a sense of humour, so I'm hoping his managers forced him to write the stupidity he submitted in that ticket.

x-posted to da brog, sans poll.



Please be informed that after $MyCompany installs IE 7 onto our STAGE and PRODUCTION servers, we will be submitting tickets for any break in functionality.

Please inform our Technical Account Representative.

Let us know if you have questions.

Yeah, I have a few questions, Skippy:
  1. How long can you afford to be dead in the water?
  2. How long does it take you guys to support a new platform? $YourCompany needed eight months before it could run on XP.
  3. How the hell can you expect us to support a new platform immediately upon its accelerated release?
You're going to be submitting a lot of tickets, Sport, and I'll be taking them all and closing each and every one of them with the same damned answer: IE7 is unsupported. I wrote the Notice which is kind of hard to miss.

Not only do I want to close this ticket with a Root Cause:17 - Fuckwit, the guy who submitted it understands what that means. Instead he's just getting a 13: Unsupported Platform.

Full discussion: http://www.hulver.com/scoop/story/2006/10/23/8424/2139