But at some point we always nail 'em. Usually it's within the initial mail or two, or if not that then the damned logs (thank you HijackThis and msinfo), but with shitheels like these relief only comes when we give in and do a Web conference, allowing us see everything for ourselves. The first thing we do is hit that fucking Start button to see which OS they're on.

Even after being busted they'll try to keep us on the phone, talking at us the way old people blabber on to the cashier. They're desperate to talk to someone... even me. For the life of me I can't imagine why. I've thoroughly dressed down Mook-Man for wasting my time but he keeps coming back like a battered wife, trying to get me on the phone for his latest system destruction. This explains a lot about a number of my problems with $BigBank since I have multiple accounts at multiple divisions of theirs.

[ Parent ]